Accessibility Statement

1. Our Commitment to Accessibility

At CVNio, we believe that the web should be accessible to all, regardless of disability, technological constraints, or geographical location. We are committed to providing a website and resume creation tools that are accessible to the widest possible audience, including people with disabilities.

We strive to ensure that our website and services comply with best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our commitment to accessibility is an ongoing effort, and we continually work to improve the accessibility and usability of our platform.

Our goal is to create an experience that works for everyone, ensuring that all users can build professional resumes that help advance their careers, regardless of their abilities or the methods they use to access our services.

2. Compliance Status

CVNio strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our website and resume building tools have been developed with the following accessibility guidelines and standards in mind:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• Section 508 of the Rehabilitation Act
• Americans with Disabilities Act (ADA)
• EN 301 549 (European accessibility standard)

We conduct regular audits and testing to identify and resolve any accessibility issues. While we strive for full compliance, some content may not yet be fully accessible. We are working diligently to address these areas.

3. Accessibility Features

Our website and resume builder include a number of features designed to improve accessibility:

3.1 Resume Template Accessibility

Our resume templates are designed with accessibility in mind:

• All templates use proper heading structure and semantic markup
• Templates maintain sufficient color contrast when printed or viewed digitally
• Alternative simplified layouts are available for users who prefer them
• PDF exports are tagged for accessibility, making them readable by screen readers
• Text alternatives are provided for design elements within templates

3.2 AI Assistant Accessibility

Our AI assistant features are designed to be accessible:

• AI suggestions and feedback are presented in a screen reader-friendly format
• Keyboard shortcuts are available for common AI assistant interactions
• Text-based alternatives to visual AI features are provided
• Sufficient time is provided to read and interact with AI-generated content

4. Known Limitations

While we strive to ensure that our website and services are accessible to all users, there may be some limitations:

4.1 Current Limitations

• Some older content and PDFs may not be fully accessible
• Certain third-party components within our platform may have accessibility limitations beyond our control
• Some of our more complex interactive resume building tools may have limited accessibility for certain assistive technologies
• The drag-and-drop functionality in our resume builder has keyboard alternatives, but the experience may not be optimal for all users

4.2 Work in Progress

We are actively working to address the following areas:

• Improving the accessibility of our drag-and-drop resume building interface
• Enhancing the keyboard navigation experience throughout the platform
• Implementing more accessible color theme options for the resume builder
• Improving the accessibility of interactive charts and data visualizations
• Adding more detailed text descriptions for complex visual elements

We are committed to addressing these limitations and continuously improving our accessibility. If you encounter any issues not listed here, please contact us using the feedback form below.

5. Compatibility with Assistive Technologies

CVNio has been tested with various assistive technologies. While we strive for broad compatibility, some combinations of browsers and assistive technologies may provide a better experience than others.

5.1 Tested Combinations

Our website has been tested for accessibility with the following combinations of browsers and assistive technologies:

• NVDA screen reader with Google Chrome
• JAWS screen reader with Microsoft Edge
• VoiceOver with Safari on macOS and iOS
• TalkBack with Chrome on Android
• Dragon NaturallySpeaking voice recognition software
• Various keyboard-only navigation techniques
• Screen magnification tools

5.2 Recommended Combinations

For the optimal experience, we recommend the following combinations:

6. Assessment Approach

We assess the accessibility of our website and services using a combination of automated testing tools and manual evaluation techniques.

6.1 Testing Methodology

Our accessibility assessment process includes:

• Automated Testing: We use tools like Axe, WAVE, and Lighthouse to identify potential accessibility issues
• Manual Testing: Our team conducts manual testing using assistive technologies and keyboard-only navigation
• User Testing: We work with users with disabilities to gather feedback on our website's accessibility
• Expert Review: We periodically engage accessibility specialists to conduct comprehensive reviews

6.2 Regular Assessment

We conduct accessibility assessments:

• As part of our regular development process
• When making significant changes to the website or our services
• On a scheduled basis to review the entire website
• In response to user feedback about accessibility issues

7. Feedback and Contact Information

We welcome your feedback on the accessibility of CVNio. If you encounter accessibility barriers on our website or have suggestions for improvement, please contact us.

You can reach our accessibility team at:

• Email: accessibility@cvnio.com

You can also use the feedback form below to report accessibility issues or request assistance:

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days.

8. Continuous Improvement

CVNio is committed to ongoing accessibility improvements. We regularly review and enhance our website and services to ensure they meet or exceed accessibility standards.

8.1 Our Approach to Improvement

Our approach to continuous improvement includes:

• Incorporating accessibility into our development process from the beginning
• Training our team on accessibility best practices
• Regularly testing with assistive technologies
• Soliciting and acting on feedback from users with disabilities
• Staying informed about evolving accessibility standards and technologies

8.2 Recent Improvements

Recent accessibility improvements to our platform include:

• Enhanced keyboard navigation throughout the resume builder
• Improved screen reader support for resume templates
• Added skip navigation links to enhance keyboard usability
• Improved color contrast in our user interface
• Enhanced form labels and error messages
• Added ARIA attributes to improve complex interactive elements

8.3 Planned Enhancements

We are planning the following accessibility enhancements:

• Further improvements to our AI assistant's accessibility
• Enhanced accessibility of data visualizations
• Improved alternative text for template previews
• Additional keyboard shortcuts for common actions
• Implementation of accessibility profiles that allow users to customize their experience

9. Alternative Formats

We are committed to providing documents and information in alternative formats upon request. If you need information in a different format, please contact us at accessibility@cvnio.com.

Available alternative formats include:

• Large print documents
• Text-only versions of content
• Audio descriptions of visual content
• Braille (may require additional processing time)

Additionally, if you require assistance using our website or resume builder, our customer support team is available to help. They can be reached at support@cvnio.com during business hours (Monday to Friday, 9:00 AM to 5:00 PM Eastern Time).